Richard KunstNov 7, 20223 minMy Commute let's me plan my day but then KABOOM!Proud of my plan I am already starting to celebrate my accomplishments but then I walk into the office and KABOOM
Richard KunstNov 4, 20224 minLEAN is a Four (4) Letter word … move from PDCA of process to CAPD … Check. Act, Plan, Do which allows you to act tactile and then plan strategic.
Richard KunstNov 4, 20222 minManaging Headcount in Ugly TimesLabor is not the issue, it is most likely your process or processes that are impacting your organization.
Richard KunstOct 27, 20221 minCustomer Service … rules of the gameCall someone back. It could pleasantly shock a customer.