Richard KunstNov 20, 20220 minTHE OBSERVATION SHEET OR LEARNING BY LOOKING! A strong attribute within a Great Leader is their ability to just stand and observe. Here is a simple assist.
Richard KunstNov 4, 20224 minLEAN is a Four (4) Letter word … move from PDCA of process to CAPD … Check. Act, Plan, Do which allows you to act tactile and then plan strategic.
Richard KunstNov 4, 20222 minManaging Headcount in Ugly TimesLabor is not the issue, it is most likely your process or processes that are impacting your organization.
Richard KunstOct 27, 20221 minCustomer Service … rules of the gameCall someone back. It could pleasantly shock a customer.