McDonald’s touchscreen kiosks were feared as job killers. Instead, something surprising happened
Self-service kiosks have loomed as job killers since they were first rolled out 25 years ago.
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Lean Thoughts
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Richard Kunst
- Sep 5
- 3 min
TAKE-OFF & LANDINGS focus on your start and stop of shifts
If the process can run at rate right from the start of shift we will know the following;
The process was left “wet”
Richard Kunst
- Jul 29
- 2 min
"Tick... Tick ... Tick" Obsolete Inventory: Your Ticking Time Bomb
“Tick...tick...tick” the team calculates 30% of the warehouse has been storing material not moved in 3 years.
Richard Kunst
- Jul 23
- 4 min
SKU MANAGEMENT
The number of SKU”s is both a blessing and a curse so as an organization. Real cost reductions can only be achieved through SKU Management.
Richard Kunst
- Jun 30
- 3 min
“VISION” of VISUAL workplace
For those not yet committed to a visual factory – stupid floors you just walk on, but smart floors are filled with information.
Richard Kunst
- Jun 9
- 3 min
Updating Your Value Stream Maps !!
You have made a huge plunge to develop Value Stream Maps for key products. So, it is even more important to take time for a review.
Richard Kunst
- May 19
- 2 min
Behavioral Design
Behavioral design is not about using psychology to manipulate people. It’s about using psychology to help people achieve their goals.
Richard Kunst
- May 1
- 5 min
The Role of Innovation in Achieving a Competitive Advantage
There is a statistically significant relationship between the elements of innovation and competitive advantage in businesses.
Richard Kunst
- Apr 16
- 9 min
How to Improve Your Quote-to-Cash Process
This article is designed to guide you through the nuances of the QTC process, offering a clear path to improved operational efficiency.
Richard Kunst
- Apr 8
- 4 min
Decide with Confidence: Mastering the Art of Effective Decision Making
This approach to decision making emphasizes a systematic and logical process, allowing individuals or groups to make well-informed decisions
Richard Kunst
- Apr 7
- 4 min
Pessimist or Opportunistic?
Relationships and Trust are huge factors to both success and survival.
Richard Kunst
- Mar 24
- 3 min
Foundation PROCESS EXCELLENCE Thoughts
When doing a transformation in an existing organization a leader has had a mind blowing experience after visiting a well organized plant.
Richard Kunst
- Mar 17
- 2 min
The Dreaded Shift Exchange
Best time on the floor is 30 minutes before shift end and first 30 minutes at start, when you typically hear nothing.
Richard Kunst
- Mar 10
- 4 min
Food Loss and Waste should not become Animal Feed so embrace FSSC 22000 Version 6.0
wandering through the grocery store? Do you pause, stare and wonder will they ever sell all of this produce before it spoils?
Richard Kunst
- Mar 3
- 3 min
Let's define Employee Empowerment
Why Baseball? The game has all of the attributes needed to define Employee Empowerment.
Richard Kunst
- Feb 25
- 2 min
Designing the "Rubber Factory"
The Rubber Factory allows you to reallocate resources with a structured methodology
Richard Kunst
- Feb 4
- 9 min
Confused about SHRINK and THEFT
Goods through the cashier and total came to $587.00, a second opinion through a self-checkout only equaled $87.00
Richard Kunst
- Jan 21
- 3 min
INITIATIVE is a rare trait
seeing an opportunity to leverage without taking initiative becomes a lost opportunity.
Richard Kunst
- Jan 13
- 3 min
I need those Social Nuances
People crave for in person social interactions,
Richard Kunst
- Jan 7
- 3 min
OMG? Let's get competitive!
The sole and only role of Walmart is to act as your household purchasing agent.
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